How to transfer a domain to WebHostGB

This guide is the short version of how to move a domain from another company to us. Our domain transfer page has the full detail.

Transferring changes who you renew the domain with. It doesn’t move your website or email, and they keep working while it happens.

Transfer a .co.uk, .uk, .org.uk or .me.uk

These are moved by changing the domain’s IPS tag. No code is needed.

1. Start a transfer, enter your domain and pay.
2. Open a support ticket with the domain name and we’ll give you our IPS tag.
3. Log in to your current company’s control panel and find the option called IPS tag, Transfer out or Change tag. Set it to our tag. If you can’t find it, ask your current company to change it for you. Some charge a small fee.
4. Wait for it to arrive. Tag changes usually complete within a few hours. When the domain shows in your client area, it’s with us.

Your current expiry date carries across with the domain.

Transfer a .com, .org or .net

These are moved with an authorisation code, also called an EPP code or transfer key.

1. In your current company’s control panel, turn off the transfer lock or registrar lock.
2. Get the authorisation code from the same area, or ask the company for it.
3. Check the owner email address on the domain is one you can read, as an approval email may be sent to it.
4. Start a transfer, enter the domain and paste in the code.
5. If your old company emails you to confirm, approve it. If you do nothing, most transfers complete on their own after five days.

When it finishes, a year is added to the domain’s expiry date.

Prices

A .co.uk, .uk, .org.uk or .me.uk transfer is £8.01. A .com is £12.72, a .org is £14.13 and a .net is £14.61. The yearly renewal price is then the same as the transfer price.

If it doesn’t work

• The domain was registered or transferred in the last 60 days. A .com, .org or .net can’t be transferred again within 60 days. This doesn’t apply to .uk endings.
• The domain has expired. Renew it with your current company first, then transfer it.
• The code is rejected. Ask your current company for a fresh code and update your order.
• The domain is in someone else’s name. The person it’s registered to has to approve the move or update the owner details first.

Good to know

Once the domain is with us, you can point it at your hosting by changing your nameservers.

Still stuck? Open a support ticket and we’ll help.