A website assistant
Answers the questions you get every day, using your own services, prices and policies.
- Trained on your content, not the internet
- Hands anything tricky to a person
- Clearly labelled as an assistant
AI for small businesses
AI help for small businesses: assistants, inbox sorting and quotes
We set up AI tools for UK small businesses that answer customer questions, sort your inbox and draft quotes. The first call is free, then we agree one fixed-price project. It’s separate from our £47 a month managed website, and you can have either or both.
- Free first call
- Fixed price before we start
- Your data handled under UK GDPR
What we build
Six AI jobs we set up for small businesses
We set each one up for your business, test it on real examples and hand it over with a short guide for your team.
Inbox triage
Sorts incoming email and drafts replies for you to check and send.
- Spots new enquiries, complaints and invoices
- Drafts replies in your tone
- Nothing goes out without your say-so
Quotes and paperwork
Turns site notes, voice memos and measurements into tidy quotes and summaries.
- Uses your own templates and prices
- Flags anything it isn’t sure about
- Cuts writing time from hours to minutes
AI search visibility
People now ask ChatGPT, Gemini and Copilot for recommendations. We help make sure they describe you correctly.
- Clear service and area pages
- Accurate structured data
- Consistent business listings
Data and privacy
AI is only useful if it’s safe to use with real customers.
- Which tools are suitable for personal data
- Settings that keep your data private
- A short, written AI policy for your team
Team training
Short, hands-on sessions so your team uses AI well.
- Writing good prompts
- Checking answers before they’re used
- Knowing when not to use AI at all
Real examples
AI examples for trades, cafés, offices and shops
Trades
Fewer missed jobs
An assistant answers ‘do you cover my area?’ and ‘how much is a boiler service?’ out of hours, and books callbacks for the morning.
Hospitality
Faster replies
Common questions about menus, rooms and dog-friendly tables are answered instantly, so staff can focus on guests.
Professional services
Less admin
Meeting notes become client summaries and follow-up emails, ready for a quick check before they’re sent.
Retail
Better listings
Product descriptions and seasonal posts are drafted from your notes, then edited into your own voice.
AI guides
How AI can help your business, job by job
Plain-English guides to the AI jobs we set up most, with what they cost you in time and where they go wrong.
An AI chatbot for your website
Answers the questions customers ask every day, using your own prices and policies.
Read the guide →Get recommended by ChatGPT
What decides how ChatGPT, Gemini and Google’s AI answers describe your business.
Read the guide →AI for inbox and admin
Sorting email, drafting replies and turning notes into quotes and summaries.
Read the guide →AI training for your team
Short, hands-on sessions on prompts, checking answers and when not to use AI.
Read the guide →Copilot and Gemini set up properly
Getting Microsoft 365 Copilot or Gemini in Google Workspace working for a small team.
Read the guide →An AI policy for your business
A one-page AI policy and how to use AI with customer data under UK GDPR.
Read the guide →By type of business
AI for trades, hospitality and professional firms
Trades
AI for tradespeople
Fewer missed enquiries, quicker quotes and out-of-hours answers.
Read more → HospitalityAI for hospitality and holiday lets
Booking questions, menus and review replies, with a person checking anything important.
Read more → Professional servicesAI for accountants and professional firms
Summaries and client emails, with confidentiality built in.
Read more →How it works
How an AI project works: free call, fixed price, handover
- 01
A free call
Tell us what fills your week. We’ll tell you honestly where AI will help and where it won’t.
- 02
One fixed-price project
We agree one change worth making first, with a fixed price and the result you should expect.
- 03
Set up and handed over
We build it, test it on real examples, train your team and check back to fine-tune it.
Our approach
Where AI goes wrong, and how we keep it safe
AI is very good at drafting, sorting, summarising and answering routine questions. It doesn’t know your customers like you do, and it can be confidently wrong. So everything we set up keeps a person in charge of anything important and keeps customer data out of tools that don’t need it. We judge it on one thing: whether it actually saves you time.
If a clearer website, a better enquiry form or a simple template would do the job better than AI, we’ll say so.
Shropshire, Powys and Herefordshire
AI help for businesses on the Welsh borders
We work with businesses across the UK by phone, email and video call, and especially along the Welsh borders.
County
AI in Shropshire
Market towns, farms, tourism and trades across the county.
Shropshire → CountyAI in Powys and Mid Wales
Rural businesses, holiday lets and Welsh-language customers.
Powys → CountyAI in Herefordshire
Food, farming, visitors and the firms that serve them.
Herefordshire → TownAI in Shrewsbury
Shops, offices, trades and hospitality in the county town.
Shrewsbury → TownAI in Telford
Manufacturers, distributors and trades on Telford’s estates.
Telford → TownAI in Wrexham
Trades, shops and firms across Wrexham and the towns around it.
Wrexham → TownAI in Hereford
Shops, trades and professional firms in the city.
Hereford → Everywhere elseOther towns we cover
Ludlow, Oswestry, Welshpool, Newtown and more.
All areas →Questions about AI for small businesses
Do I need to be technical?
No. We set things up to fit the way you already work, and show you and your team how to use them.
Is it safe to use AI with customer information?
It can be, with the right tools and settings. We’ll help you choose tools that are suitable under UK GDPR and keep personal data out of tools that don’t need it.
Can you add an AI assistant to my website?
Yes. It answers common questions using your own content, hands anything else to you, and is always labelled as an assistant so customers know who they’re talking to.
Will AI replace my staff?
That isn’t the aim. It takes repetitive work off people so they have more time for customers and the work that needs a person.
How much does it cost?
The first call is free. After that we agree one small project at a fixed price before any work starts.
Which AI tools do you use?
Whichever suit the job and your data. Often that’s tools you already pay for, like Microsoft 365 Copilot or Google Workspace, set up properly.
Book a free call about AI in your business
Tell us what takes up your week. We’ll tell you honestly what’s worth doing with AI, and what isn’t.