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How to log in to cPanel

This guide shows the two ways to get into cPanel, the control panel for your hosting account.

From your client area (easiest)

This way you don’t need a separate cPanel password.

  1. Go to billing.webhostgb.com and sign in with your client area email and password.
  2. Click Services in the top menu, then My Services.
  3. Click the hosting plan you want to manage.
  4. Click Log in to cPanel. cPanel opens in a new tab and you’re signed straight in.

Directly at your domain

Once your domain points at our servers, you can also log in at your own address.

  1. In your browser, go to yourdomain.co.uk/cpanel (use your own domain).
  2. You’ll be taken to the cPanel login page on a secure connection.
  3. Enter your cPanel username and password. Both are in the welcome email we sent when your account was set up.
  4. Click Log in.

If your domain isn’t pointing at us yet, use the client area method instead. See how to point your domain at our hosting.

If it doesn’t work

  • Forgotten your cPanel password. Log in through the client area instead. You can also change the password from your service page there.
  • The page won’t load at /cpanel. Your domain may still be pointing somewhere else, or DNS changes may still be spreading. Use the client area link for now.
  • Too many failed attempts. Our firewall may block your connection for a short time after several wrong passwords. Wait a while and try again, or open a ticket and we can unblock you.

Good to know

Your welcome email also lists your server name. If you ever need to reach cPanel before your domain is live, the client area link always works.

Still stuck? Open a support ticket and we’ll help.

Still need help? Contact support or email hello@webhostgb.com.
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