How to renew a domain

This guide shows how to renew a domain registered with us and how to turn on auto-renew.

Renew a domain

1. Log in to the client area.
2. Click Domains, then My Domains.
3. Tick the box next to the domain you want to renew. You can tick more than one.
4. Click Renew. On some screens this is under a With Selected menu.
5. Choose how many years to renew for.
6. Click Checkout and pay the invoice.

The renewal price is the same as the price to register. A .co.uk is £8.01 a year and a .com is £12.72 a year. See domain prices for the full list.

Turn on auto-renew

With auto-renew on, a renewal invoice is created before the domain is due, so you don’t have to remember.

1. In the client area, go to Domains, then My Domains.
2. Click the domain, or click Manage next to it.
3. Find the Auto Renew setting and turn it on.

The menu names in the client area may vary slightly. Auto-renew creates the invoice, so you still need to pay it, or have a payment method on your account that pays it.

What happens if a domain expires

When a domain expires it stops working. Your website won’t load and email sent to addresses on the domain won’t arrive. If it isn’t renewed, the domain can eventually be released and someone else could register it.

We email renewal reminders before the due date, so keep the email address on your account up to date.

If it doesn’t work

• The domain isn’t in the list. It may be registered with another company or under a different account. Check your other logins, or open a ticket.
• There’s no Renew button. The domain may already have expired. Open a ticket with the domain name and we’ll tell you what can be done.
• You’ve paid but the expiry date hasn’t changed. Give it a short while, then refresh. If it still shows the old date, open a ticket.

Good to know

Renewing a domain doesn’t renew your hosting. They are billed separately, so check both are paid. If you’re thinking of moving the domain somewhere else, see how to transfer a domain away from WebHostGB.

Still stuck? Open a support ticket and we’ll help.