Our hosting runs on servers in two Manchester data centres, certified to ISO 27001 and PCI-DSS. Power, cooling, network and security are all built to keep running when something fails, and your data stays in the UK.
ISO 27001 · PCI-DSS · NSI Gold security · 100% renewable supply
A data centre’s job is to keep servers powered, cool, connected and locked away. Every one of those has a backup.
If the mains supply fails, nothing on your website should notice.
Getting near a server takes more than a pass.
Fast, direct routes to the rest of the UK and the world.
Servers make heat. Getting rid of it efficiently matters for cost and carbon.
Your website is a set of files and a database sitting on a computer that’s switched on all day, every day. The data centre is the building that computer lives in. It decides whether your site stays up in a power cut, whether it’s quick for visitors and whether anyone can walk in and pull the plug.
Our servers are in Manchester, so your site and your customers’ data stay in the UK and under UK data protection law. That makes GDPR questions simpler to answer, and pages reach UK visitors quickly. For most small business websites, the slow part of a page is large photos, not the distance to the server.
ISO 27001 is the international standard for managing information security. It means the data centre’s security, access and procedures have been independently audited, and keep being audited. PCI-DSS is the security standard set by the card payment industry. Between them, they’re what a bank or a large retailer would look for in a data centre.
The data centres are run by specialist operators. The servers inside them are owned and specified by our infrastructure partner, a Manchester hosting company that has run UK servers since 2009. We look after your account, your support tickets and your website on top of that. If something needs hands on the hardware, it’s handled in Manchester, not overseas.
Power, cooling and network links all have spare capacity built in, so a single fault shouldn’t affect your site. If a server does have a problem, it’s monitored around the clock, and your account is backed up off-site every six hours, so there’s always a recent copy to restore from. Our service promise explains what we do if something breaks.
In two data centres in Manchester, certified to ISO 27001 and PCI-DSS. Your website, email and data stay in the UK.
No. Very few hosting companies do. The buildings are run by specialist data centre operators, and the servers in them are owned by our UK infrastructure partner. We manage your hosting account and your support on top of that.
Every rack has 2N power from independent transformers, backed by N+1 UPS and N+1 standby generators with 72 hours of fuel at full load. A mains failure shouldn’t affect your website.
The data centres buy their electricity on 100% renewable supply contracts, the generators run on HVO rather than diesel, and the cooling uses outside air where it can, with a design PUE of 1.25.
Every six hours with JetBackup, stored off-site. You can restore a single file, a database or your whole account from cPanel, or ask us to do it.
99.9%. The servers and network are monitored 24 hours a day, 365 days a year.
Not in person. Access is tightly controlled, with man-traps, iris scanning and a police-linked control centre, which is exactly what you want from the building holding your data.
UK servers, backups every six hours, free migration and no contract.
