tsoHost is moving to 123 Reg. What are your options?
tsoHost’s website now sends visitors to 123 Reg, and tsoHost products are being moved into 123 Reg accounts. You can stay, and your services should carry on. If you’d rather choose where they go, we’ll copy your website and email to our servers in Manchester for free. Hosting starts at £2.99 a month and costs the same at renewal.
WebHostGB isn't connected with tsoHost or 123 Reg. The details below come from 123 Reg's own pages.
What's happening to tsoHost
When we checked on 11 November 2026, tsohost.com redirected to a 123 Reg page headed for tsoHost customers, and tsoHost’s old help centre redirected to 123 Reg’s help. The page doesn’t give a date for the change. In summary, it says:
- Existing tsoHost products “will soon be migrated” to 123 Reg.
- Domains, websites, email and other products stay as they are. Only where you manage them changes, to the 123 Reg Control Panel under My products.
- You don’t need a new account. Your tsoHost login details carry over and work at 123 Reg.
- Until your products have moved, help with them is through the tsoHost Control Panel.
What it means for you
Nothing has to happen straight away. Your site and email should keep running through the change. What does change is the login you use, the control panel you see and the company you renew with. A few practical points:
- Try signing in at 123 Reg with your tsoHost email and password. If your products show under My products, your account has moved. If you’ve forgotten the password, use the reset link on 123 Reg’s login page.
- If it hasn’t moved yet, your products are still in the tsoHost Control Panel, and that’s where you manage them for now.
- Note your renewal dates in whichever panel you can see. They’re the deadline for any move.
Your three options
- Stay and let your account move to 123 Reg. You don’t need to do anything.
- Move your website and email to us, and leave the domains for now. Your domain can point at our hosting from either panel. This is the quickest change.
- Move everything to us, including the domains. Do the hosting first and the domains once it’s all working.
What to check before moving from tsoHost
Because accounts are moving between companies, the first job is finding out which control panel holds each product.
Find each product
- Which domains, hosting and email show in the tsoHost Control Panel, and which in 123 Reg
- Whether your hosting has cPanel, and if not, which panel manages the files
- The renewal date of each domain and hosting package
- Which mail server your email app uses now, as it shows where the mailboxes are
Check you can get in
- You can sign in to the panel that holds your domains
- Two-step verification works, or you can read the email on the account, as 123 Reg may ask for a code
- You have the password for every mailbox you want to keep
- No .com was registered in the last 60 days, as it can't be moved yet
Moving a .co.uk or .uk away from tsoHost or 123 Reg
A .uk domain moves when its IPS tag is changed to the new company’s. If your domain is now in the 123 Reg Control Panel, 123 Reg’s help describes it like this:
- Order the transfer with us and start a transfer. A .co.uk or .uk is £8.01 a year, the same to register, renew or transfer in.
- Open a ticket for our IPS tag. We send it by ticket and don’t publish it.
- Check the domain is unlocked in the 123 Reg Control Panel.
- Find the domain. In All Products and Services, click Manage All next to Domains and select it.
- Click Transfer to Another Registrar in the Transfer section, enter the verification code 123 Reg asks for and click Verify.
- Enter our IPS tag. 123 Reg says the change usually takes 12 to 24 hours.
If your domains are still in the tsoHost Control Panel, look there for an IPS tag or transfer option, or ask tsoHost through that panel to change the tag for you. Our guide on how to transfer a UK domain with an IPS tag explains what to check if it doesn’t arrive.
Moving a .com away from 123 Reg
A .com needs an Authorisation/EPP code. In the 123 Reg Control Panel:
- Make sure the domain is unlocked.
- Click Manage All next to Domains, select the .com and click Transfer to Another Registrar.
- Read the details and click Continue.
- If the domain has Domain Protection, confirm it’s you with a two-step verification code (if 2SV has been on for 24 hours or more) or a one-time password emailed to the address on your 123 Reg account.
- Copy the code shown on screen and enter it when you order the transfer with us. A .com is £12.72 a year.
123 Reg won’t release a domain registered in the last 60 days, and says a .com transfer can take up to 7 days once approved.
Moving your tsoHost email
tsoHost and 123 Reg mailboxes can be read over IMAP, so the messages can come with you. 123 Reg’s help lists two mail servers, depending on the age of the mailbox: imap.secureserver.net for its Generation 2 mailboxes and imap.123-reg.co.uk for Generation 1. If your mailboxes are still with tsoHost, the server name in your email app’s account settings tells you what to give us.
- Create the same addresses on your new hosting. See how to create an email account.
- Send us each address, its password and the mail server in a ticket. We copy the messages for free. Or drag the folders across yourself in Outlook or Thunderbird, as our guide on moving your email shows.
- Keep the MX records where they are until the copy is finished and you’re ready for new mail to arrive here.
If you’d rather your mail moved once, not twice, move it before your account is migrated to 123 Reg. If it’s already moved, that’s fine too: the copy works the same way. Mailboxes on our hosting are part of business email, from £2.99 a month.
What we need to move a tsoHost website
Our free migration copies your files, databases and email. What we ask for depends on the control panel your hosting uses.
Keeping email working while you leave tsoHost
Your account may be moving to 123 Reg while you move to us, so take it one step at a time:
- Pick one change at a time. Let us copy the mail, then switch the domain. Don’t change nameservers in the same week you’re sorting out a 123 Reg login.
- Only switch when the mailboxes exist here. Pointing the domain at our nameservers sends new mail to our server.
- Check the old inboxes for a few days after the switch, and ask us to copy again if anything arrived late.
- Keeping email elsewhere? If you use Microsoft 365 or Google Workspace, tell us before the switch so we keep its records. See using Microsoft 365 or Google Workspace with your domain.
Sources, checked November 2026
- 123 Reg: Welcome tsoHost customers (where tsohost.com redirects, 11 November 2026)
- 123 Reg Support: Transferring a .uk domain away from 123 Reg
- 123 Reg Support: Transferring a TLD domain away from 123 Reg
- 123 Reg Support: How do I add my mailbox to a third-party email client?
- 123 Reg Support: How do I download a copy of my hosting account using Daily Backups?
Questions about leaving tsoHost
Is tsoHost closing?
tsoHost’s website now redirects to 123 Reg, and 123 Reg says tsoHost products are being moved into 123 Reg accounts. It says your domains, websites and email stay as they are.
Do I have to move to 123 Reg?
If you stay a customer, your products move to 123 Reg. If you’d rather choose your own host, you can move your website, email and domains to another company.
My tsoHost login doesn't work. What do I do?
Try the same details at 123 Reg’s login page, as 123 Reg says they carry over. If that fails, use its password reset link, or contact tsoHost through the tsoHost Control Panel.
How do I move my .co.uk away?
Change its IPS tag to ours. In 123 Reg that’s under Transfer to Another Registrar on the domain’s page. Open a ticket and we give you the tag.
Can I move my hosting and leave the domain for now?
Yes. Point the domain’s nameservers at us from whichever panel holds it, and transfer it later if you want.
Can you move my email with the old messages?
Yes, free. Give us each address, its password and the mail server it uses, and we copy it over IMAP.
Will my site go offline while you move it?
Only for the few minutes it takes your domain to point at us. The old site keeps running while we copy it, and you check our copy first.
Will your price go up at renewal?
No. Hosting and domain prices include VAT and stay the same when they renew. No contract, and a 60-day money-back guarantee.
More about moving your website, domain and email
Moving from 123 Reg
How to move your domain, email and website away from 123 Reg without losing mail or taking the site offline.
Read more → Move to usSwitch your website
Free website migration on every hosting plan. We copy your site and email while the old one stays live.
Read more → Domain transferTransfer a domain to WebHostGB
Move a .co.uk, .uk, .com, .org or .net to us, step by step.
Read more →Move from tsoHost to UK cPanel hosting
Web hosting from £2.99 a month, the same price at renewal, on servers in Manchester. We copy your site and mailboxes while your tsoHost services keep running.
No contract · 60-day money-back guarantee · Free migration