https://webhostgb.com/knowledgebase/Recent content in Help centre on WebHostGBHugoen-GBhttps://webhostgb.com/knowledgebase/how-do-i-cancel/Sun, 01 Nov 2026 00:00:00 +0000https://webhostgb.com/knowledgebase/how-do-i-cancel/<p>There&rsquo;s <strong>no contract and no notice period</strong>. You can cancel whenever you like from your billing page.</p> <h2 id="what-happens-next">What happens next</h2> <ul> <li>Your site stays live until the end of the month you&rsquo;ve paid for, <strong>plus a seven-day grace period</strong>.</li> <li>We transfer your domain to you free of charge.</li> <li>On request, we send you a copy of your site so you can host it elsewhere.</li> </ul> <p>There&rsquo;s no cancellation fee.</p>https://webhostgb.com/knowledgebase/how-long-until-my-website-is-live/Sun, 01 Nov 2026 00:00:00 +0000https://webhostgb.com/knowledgebase/how-long-until-my-website-is-live/<p>Most first drafts are ready to preview <strong>the same day</strong> you send us your details. From there, going live commonly takes <strong>two to three days</strong>, depending on how quickly you review the draft.</p> <h2 id="what-happens-in-that-time">What happens in that time</h2> <ol> <li><strong>You tell us about the business.</strong> A short questionnaire that takes about fifteen minutes. You can save it and come back.</li> <li><strong>We design and write it.</strong> Original layout, copy and licensed photography.</li> <li><strong>You look it over.</strong> Preview the draft and ask for anything you&rsquo;d like changed.</li> <li><strong>We put it live and keep it running.</strong> Hosting, backups, monitoring and changes are handled from then on.</li> </ol> <p>If you cancel before you approve the launch, we refund your first payment.</p>https://webhostgb.com/knowledgebase/what-counts-as-a-change/Sun, 01 Nov 2026 00:00:00 +0000https://webhostgb.com/knowledgebase/what-counts-as-a-change/<p>Your plan includes <strong>ten changes every month</strong>. A change is <strong>one request, however big</strong> it is.</p> <h2 id="examples-of-one-change">Examples of one change</h2> <ul> <li>Adding a new page</li> <li>Replacing photos</li> <li>Rewriting the copy on a page</li> <li>Updating opening hours or prices</li> </ul> <p>Changes are usually done the same day.</p> <h2 id="what-if-i-need-more-than-ten">What if I need more than ten?</h2> <p>Ask. We&rsquo;ve never turned down a reasonable eleventh request.</p>https://webhostgb.com/knowledgebase/what-happens-to-my-domain-if-i-leave/Sun, 01 Nov 2026 00:00:00 +0000https://webhostgb.com/knowledgebase/what-happens-to-my-domain-if-i-leave/<p>Your domain is <strong>always yours</strong>. If you decide to leave, we transfer it to you <strong>free of charge</strong>.</p> <p>You can also ask for a copy of your website. We send the built HTML, CSS and images, and because it&rsquo;s a static site it will run on almost any hosting.</p> <h2 id="already-own-a-domain">Already own a domain?</h2> <p>You can keep it. We connect a domain you already own at the same price.</p>