We’re fully committed to protecting the privacy of our customers.
Customer privacy is extremely important at WebHostGB.com.
The three basic tenets of our privacy policies at WebHostGB.com are:
Collect only what we need.
We will not ask you for information we do not need to serve you in some way. Our job is to be your web hosting company, not to be a data mining company.
Share only when we are required to.
We do not and will not share any of your personal information unless we have your permission or we are required to do so by law or similar process.
We’ll keep your private information private.
We will do what we can (within reason, of course) to ensure that any personal information you have given us will remains private.
These three tenets are intentionally very simple. If you are interested in more details regarding our privacy policies, keep reading. If you have any questions, feel free to get in touch with us. We’re available 24/7.
Like most website operators, WebHostGB.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. WebHostGB.com’s purpose in collecting non-personally identifying information is to better understand how WebHostGB.com’s visitors use its website. From time to time, WebHostGB.com may release non-personally-identifying information in the aggregate. e.g., by publishing a report on trends in the usage of its website.
Gathering of Personally-Identifying Information
Certain visitors to WebHostGB.com’s website choose to interact with WebHostGB.com in ways that require WebHostGB.com to gather personally-identifying information. The amount and type of information that WebHostGB.com gathers depends on the nature of the interaction. For example, we ask visitors who choose to signup for our newsletter for their name and email address. Those who engage in transactions with WebHostGB.com, usually by purchasing web hosting services or registering a domain name, for example, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, WebHostGB.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with WebHostGB.com. WebHostGB.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities, including from becoming a customer of WebHostGB.com.
In some cases, WebHostGB.com will ask website visitors wishing to become customers of WebHostGB.com to provide additional information beyond what was requested in the signup form. This information is requested to verify the customer’s identity and to reduce the likelihood of fraud, which is common in the web hosting industry in which WebHostGB.com operates. Customers not wishing to provide such information as requested may not be permitted to become customers of WebHostGB.com.
If you have signed up for any marketing packages in conjunction with a web design or any other managed service, we may at time access email accounts to facilitate our marketing processes.
WebHostGB.com may collect statistics about the behavior of visitors to its websites and its customers.
For instance, WebHostGB.com may publish the number of emails sent per month or the total number of installations of a certain software package.
WebHostGB.com may display this information publicly or provide it to others. However, WebHostGB.com does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
WebHostGB.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on WebHostGB.com’s behalf or to provide services available to WebHostGB.com’s customers, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using WebHostGB.com’s products and services, you consent to the transfer of such information to them. WebHostGB.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, WebHostGB.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request.
If you are a customer of WebHostGB.com and have supplied your email address, WebHostGB.com may occasionally send you an email to tell you about new products or services, solicit your feedback, inform you of an outage or interruption in service, or just keep you up to date with what’s going on with WebHostGB.com and our products and services. We primarily use our blog, forums, Twitter account, and similar presences to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or through our billing system), we reserve the right to publish it (with personally identifiable information removed as necessary) in order to help us clarify or respond to your request or to help us support other customers. WebHostGB.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
It is WebHostGB.com’s policy to respond to valid notices of alleged copyright infringement. As a web hosting provider based in the United States, most issues related to copyright infringement we see fall under the Digital Millennium Copyright Act (“DMCA”). Our policies related to compliance with the DMCA are included below.
Complaints must be filed in the form of either an email, letter or a faxed document. Our contact information is as follows:
Please only send your complaint via one of the mediums listed above. It is not necessary to send it to us in multiple formats.
Or, you may use our online form at WebhostGB.com/terms/dmca/submit
All complaints, regardless of how they are submitted, must include the following: a reasonably sufficient amount of contact information (including a working phone number), reasonably sufficient and specific information about the alleged violation, correct formatting in accordance with DMCA requirements (detailed below).
The form of notice specified below is consistent with the form suggested by the United States Digital Millennium Copyright Act (the full text of which can be found here: www.copyright.gov).
If you wish to file a complaint with us regarding infringement, please note that you are liable if you misrepresent that any product or activity is infringing upon your copyright(s). If you are not sure whether material available online infringes your copyright, we strongly suggest that you consult an attorney before filing a complaint.
To ensure that we process your request as quickly as possible, include all of the following:
- Identification of the material that is claimed to be infringing, and information sufficient to permit us to locate the material. Providing URLs in the body of an email is the best way to help us locate content quickly. It is not sufficient to state “all infringing material.” The DMCA requires your notices to include all URLs that contain the infringing material.
- Information to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted. You may not present an anonymous DMCA complaint.
- Your complaint must include the following statement: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.”
- Your complaint must also include the following statement: “The information in the notification is accurate and that, under the penalty of perjury, I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
- Sign the document.
Notices and Counter-claims:
WebHostGB.com may document the cases of copyright infringement upon which we act. As with all legal notices, a copy of the notice will be made available to the public and/or sent to third parties who may make it available to the public.
The safe harbor provisions of DMCA requires that we notify subscribers if their materials have been removed as a result of an alleged copyright infringement. These provisions also require us to give the subscribers an opportunity to send a written notice to us stating that their material has been wrongly removed.
If a subscriber does indeed provide a proper “counter-notice” to the initial claim we will follow the counter notice provisions of the DMCA.